Frequently Asked Questions

Everything you need to know about your MADLIONS tech experience.

Do your electronics come with a warranty?

Yes, all MADLIONS hardware includes a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.

How long does shipping take for high-value electronics?

We offer insured express shipping. Domestic orders typically arrive within 3-5 business days, while international shipping takes 7-14 business days depending on customs.

What is your return policy for opened devices?

We accept returns within 30 days. To receive a full refund, the device must be in its original packaging with all accessories included; a restocking fee may apply to opened items.

Are your products compatible with international voltage standards?

Most of our electronics are dual-voltage (110V-240V). We recommend checking the 'Technical Specs' section of each product page for specific power requirements.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and secure financing options like Klarna and Affirm to help you spread the cost of premium gear.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through the 'Order History' section of your MADLIONS account.